How apk999 collects, uses, stores, and protects your personal data — explained clearly and transparently
Last Updated: January 2026 | Effective Date: January 1, 2026 | Version: 3.0
apk999 is committed to protecting the personal data of all users, particularly Indonesian players who place their trust in our platform. This Privacy Policy explains what data we collect, why we collect it, how we use and store it, and what rights you hold over your information. We do not sell your personal data to third parties. By using apk999, you agree to the data practices described in this document.
Throughout this Privacy Policy, the following terms carry the meanings defined below:
When you register an account, transact on the platform, or contact customer support, apk999 collects information you provide directly, including:
When you access or interact with the apk999 platform, we automatically collect certain technical information, including:
We may receive supplementary information about you from third-party sources in limited circumstances, including:
apk999 uses your Personal Data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Name, email, phone number, date of birth, address |
| Identity verification (KYC) | KTP / passport, selfie photograph, address proof |
| Processing deposits and withdrawals | Bank account details, e-wallet identifiers, transaction history |
| Providing gaming services | Betting history, game logs, session data |
| Customer support | Contact information, support correspondence, account history |
| Fraud prevention and security | IP address, device data, transaction patterns, login history |
| Responsible gaming compliance | Gaming behavior, deposit frequency, self-exclusion preferences |
| Marketing communications (opt-in only) | Email address, phone number, gaming preferences |
| Platform improvement and analytics | Aggregated, anonymized usage data and session statistics |
| Legal and regulatory compliance | All categories, as required by applicable law |
We do not use your Personal Data to make fully automated decisions that produce significant legal effects without human review.
apk999 processes your Personal Data on the following legal grounds:
apk999 shares Personal Data with carefully selected third-party service providers who process data on our behalf under contractual data processing agreements. These include:
We may disclose Personal Data to regulatory authorities, law enforcement agencies, or courts when required by applicable law, a valid legal order, or to protect the rights and safety of apk999 users and operations. We will notify you of such disclosure where legally permitted to do so.
apk999 does not sell, rent, or trade your Personal Data to any third party for their independent marketing or commercial purposes. Any data shared with third parties is strictly limited to the purposes described in this Privacy Policy and governed by contractual data protection obligations.
Cookies are small text files stored on your device when you visit a website. apk999 uses cookies and similar technologies (such as web beacons and local storage) to operate the platform, enhance your experience, and gather usage analytics.
You may control cookie settings through your browser preferences. Most browsers allow you to block or delete cookies; however, disabling essential cookies may prevent certain platform features from functioning correctly. For marketing and analytics cookies, you may withdraw consent at any time by contacting our support team at [email protected].
apk999 retains your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Our standard retention periods are as follows:
When Personal Data is no longer required, it is securely deleted or anonymized so that it can no longer be attributed to any individual.
apk999 implements industry-standard technical security measures to protect your Personal Data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Beyond technical controls, apk999 enforces strict organizational security practices, including mandatory data protection training for all staff who handle Personal Data, confidentiality agreements with all employees and contractors, and a formal data breach response procedure. In the event of a data breach that poses a risk to your rights or freedoms, we will notify affected users and relevant authorities within the timeframes required by applicable law.
While apk999 takes all reasonable precautions to protect your data, the security of your account also depends on the choices you make. You are responsible for maintaining a strong, unique password, not sharing your login credentials with anyone, and logging out of your account on shared devices. If you suspect that your account has been compromised, contact our customer support team immediately via live chat or at [email protected].
As a user of apk999, you hold specific rights in relation to your Personal Data. We are committed to honoring these rights in a timely and transparent manner:
To exercise any of the above rights, please contact our support team at [email protected] with the subject line "Data Rights Request." We will respond to verified requests within thirty (30) days. We may need to confirm your identity before processing your request to protect against unauthorized access to your data.
apk999 does not knowingly collect Personal Data from individuals under the age of 21. Our platform is strictly intended for adults aged 21 and older who are residents of Indonesia. As part of our registration process and ongoing KYC obligations, we verify user age using government-issued identity documents. If we discover that Personal Data belonging to a user under the age of 21 has been collected in error, we will promptly delete that data and close the associated account. If you believe a minor has created an account on apk999, please contact us immediately at [email protected].
apk999 operates servers and infrastructure in multiple geographic locations, which means your Personal Data may be transferred to and processed in countries outside of Indonesia. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your data to the same standard described in this Privacy Policy. These safeguards include contractual data protection clauses with all international service providers, adherence to internationally recognized data protection frameworks, and technical measures to ensure secure transmission during cross-border data transfers. By using apk999, you acknowledge and consent to the transfer of your Personal Data outside Indonesia where necessary to provide the services described in our Terms & Conditions.
apk999 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered users via email or an in-platform notification at least fourteen (14) days before the changes take effect. The "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Your continued use of apk999 following the effective date of any updated Policy constitutes your acceptance of the revised terms.
If you have questions, concerns, or requests related to this Privacy Policy or the way apk999 handles your Personal Data, please reach out to our dedicated privacy team through any of the following channels:
Our team will acknowledge all privacy-related inquiries within forty-eight (48) hours and aim to provide a full written response within thirty (30) days of receiving your request. For formal legal notices or data protection authority referrals, please send written correspondence to our legal team via the email address above, clearly marked "Privacy — Legal Notice."
Six principles that guide how apk999 handles your personal data
All data transmitted between your device and our servers is protected by 256-bit SSL/TLS encryption — the same standard used by international banks and financial institutions.
apk999 has a strict policy against selling, renting, or trading your personal information. Your data is used exclusively to deliver and improve our services to you.
We clearly document every category of data we collect and every purpose for which it is used. No hidden processing, no surprise data uses — just straightforward transparency.
Access, correction, deletion, and portability requests are handled within 30 days. You are in control of your personal data — we make exercising your rights as easy as possible.
We retain data only for as long as legally required or operationally necessary. When retention periods expire, data is securely deleted or irreversibly anonymized.
Our infrastructure undergoes regular third-party penetration testing and vulnerability assessments to ensure your personal data is protected against evolving security threats.
Our team is available 24/7 to address your privacy concerns or help you exercise your data rights. You can also explore our other policy pages for a complete picture of how apk999 operates.